Workflows

This briefing covers configuring automated WhatsApp notifications for HighLevel rental bookings, with settings accessible under calendars.

Recurring appointment notifications now offer more consistency, single series confirmations, and per-occurrence reminders.

HighLevel Workflow AI now includes version history, allowing users to view and restore previous versions of their automation drafts.

A tutorial demonstrates using Workflow AI for automated email categorization and routing, setting up triggers, and configuring AI agents.

GoHighLevel workflows now allow selecting a specific sender domain for all emails within that workflow.

HighLevel workflows now include a Find and Replace tool for bulk updating content, custom values, and tags.

GoHighLevel Workflows now include OpenAI's GPT-6 Sol and GPT-6 Luna models, replacing GPT-5.6 with lower pricing and improved accuracy.

HighLevel now allows users to configure custom call dispositions to log call outcomes and trigger automated follow-up actions.

HighLevel workflows now feature an AI Extract Data action to pull structured information from unstructured text.

GoHighLevel released a new workflow trigger for video testimonials and added approval and visibility controls.

GoHighLevel added new automation and publishing controls for video testimonials, including a workflow trigger and approval options.

HighLevel users can now create and edit workflows directly within Ask AI, with initial creation possible from a prompt and conversationally, including via WhatsApp conversations.

The Workflow AI Builder is now accessible through Ask AI, enabling workflow creation and editing via natural language prompts, including from WhatsApp.

HighLevel Workflows can now directly run a Managed Agent, combining automation with AI-powered reasoning.

HighLevel workflows now retain a version history, allowing users to restore previous versions logged by date and time.

HighLevel workflows can now send emails directly from custom object and company records, including associated contacts and custom object data.

HighLevel now checks workflows for unresolved configuration issues before publishing, displaying errors if found.

HighLevel introduced an AI Studio Form Submitted workflow trigger to automate follow-ups for agencies and SaaS entrepreneurs.

GoHighLevel now prevents publishing workflows with unresolved errors and offers tools to fix them.

HighLevel's AI Image Generation action in Workflows now offers GPT Image 2.5.

AI Image Generation in Workflows now supports adding up to five reference images for visual context.

The AI Image Generation action now allows users to attach up to five reference images via upload, media library, or dynamic URLs.

Agencies can now set a default Workflow Builder (Standard or Advanced) for new and existing sub-accounts from agency settings.

Go HighLevel introduced a new Agency Workflow Settings page to set a default workflow builder for all sub-accounts.

HighLevel workflows can automate prospect outreach by embedding automated audit reports.

Reviews AI now supports setting up and managing drip campaigns for automated replies to older customer feedback.

This video demonstrates keyboard shortcuts and drag-to-select for bulk actions in the Advanced Workflow Builder.

HighLevel workflows can now generate images using AI, returning a public image URL for subsequent actions.

Dynamic value chips in HighLevel now use blue, yellow, and red states to indicate value availability and existence within workflows.

HighLevel's Missed Call Text Back now automatically selects an eligible number to send follow-up SMS.

AskAI skills can now run automatically based on key CRM events, including new contacts, form submissions, and tag changes.

The Update Contact Field workflow action now has an Add option for multi-select and multiple checkbox fields.

The 'User login' workflow trigger now supports the new Client Portal experience, and a new Client Portal trigger category was added.

Workflows now allow selection of a verified sender domain for each workflow, improving email sending control.

A masterclass by Cece Tan on planning, mapping, and building robust HighLevel automations is now available.

The test phone number field within the Send SMS action now features a country flag picker and an updated interface.

HighLevel now allows users to trigger workflows for multiple Company or Custom Object records directly from the list view.

HighLevel introduced the 'Associate Records' workflow action to automatically create relationships between CRM records.

A masterclass featuring Cece Tan and hosted by Paulson Thomas on planning and building automations will stream on August 27, 2026.

Email Events now include a Message ID, available in the Send Webhook action's custom value picker.

Picklist fields in 'Create/Update Record' actions now support dynamic values via a Standard/Dynamic toggle.

Pinned and Recent sections in workflow sidebars now display only actions relevant to the workflow's object type.

GoHighLevel Workflows received UX updates for dynamic values, showing custom values as clickable chips and adding a '/' shortcut for search.

The Update Contact Field action in Workflows can now append values to multi-select fields without replacing existing data.

The custom value picker now supports array and list values in text fields, allowing formatting for lists in workflows.

HighLevel workflows now display dynamic values as chips and support quick adding and editing via a '/' command.

The Associate Records workflow action enables automatic linking of custom object records with contacts, opportunities, and other records.

A2P campaign registration now defaults to Chat Widget Setup after brand registration, with manual setup as an option.

The 'Update Contact Field' action in workflows now allows appending values to multi-select fields instead of replacing them.

HighLevel workflows can now be restored to previous versions using Version History.