Workflows API Enters Private Beta for Selected Sub-Accounts

TL;DR

HighLevel has introduced a private beta Workflows API allowing programmatic creation, editing, and monitoring of automations. You do not need to take action unless your sub-account was selected for the beta.

Who this affects

HighLevel has not confirmed which plan tiers or agency types are eligible. Currently, access is restricted strictly to selected sub-accounts participating in the private beta. Agencies without access can safely ignore this for now.

What changed

HighLevel added endpoints and scopes to manage automations programmatically:

• Released the Workflows API in private beta for selected sub-accounts.
• Added endpoints to create workflows from definitions, which start in draft status.
• Added endpoints to read, update, publish, unpublish, search, and permanently delete workflows.
• Configured workflow updates to replace the entire workflow definition, requiring workflows to be switched to draft mode before editing.
• Added a validation endpoint to check workflow definitions without saving, pinpointing errors step by step.
• Added an endpoint to inspect available triggers, actions, and their respective fields within a sub-account.
• Added endpoints to fetch workflow execution logs covering live runs for up to 30 days per request, going back up to 60 days.
• Added endpoints to pull step-level enrollment, completion, and failure statistics aggregated by hour, day, or week.
• Introduced five new private integration scopes: View Workflows, Edit Workflows, Publish Workflows, Delete Workflows, and View Workflow Logs.
• Plan gating, usage limits, and general rollout timelines have not been confirmed by HighLevel.

Where to find it

In eligible sub-accounts, the new scopes are located under Settings → Private Integrations. API calls target HighLevel's backend endpoints directly.

How agencies will use this

Developers can call the endpoint to browse available triggers and actions inside a specific sub-account before assembling an automation definition. An external application can pass that definition to the validation endpoint to catch step configuration errors without saving. Once valid, the application posts the definition to create the workflow in draft status, updates the payload if adjustments are needed, and publishes it. Support teams can then query the execution logs and step statistics via API to track failures and completions over 30-day windows without clicking through each workflow manually.

Our take

This is a major technical addition for agencies building internal tools or custom provisioning systems. Being able to validate, deploy, and monitor automations via API eliminates manual work inside the builder. However, because it is still in private beta with an unconfirmed general rollout date, it does not change your day-to-day operations this week unless you have immediate beta access.