Delete Saved Payment Methods on SaaS v2 Sub-Accounts

TL;DR

Users can now delete saved payment methods directly from their SaaS v2 sub-accounts. No immediate action is required from agencies; this is a new capability for sub-account users.

Who this affects

This update affects SaaS v2 sub-accounts. Specifically, it impacts users who manage payment methods within these sub-accounts. Agencies operating SaaS v2 should be aware of this new functionality for their clients. HighLevel has not confirmed if this impacts other sub-account types or plan levels.

What changed

HighLevel has introduced the ability for users to delete saved payment methods from their sub-account interface. This was not previously possible directly.

Specifically:

• Users can now remove a saved payment method from their sub-account.
• Users can delete cards that are outdated, expired, or no longer needed.

HighLevel has not confirmed any limits or plan gating associated with this feature, nor has it confirmed its rollout status.

Where to find it

HighLevel has not published the exact navigation path for this feature. Based on the functionality, it will likely reside within the billing or payment settings section of a SaaS v2 sub-account interface where payment methods are typically managed.

How agencies will use this

Agencies can inform their SaaS v2 clients that they now have direct control over their saved payment methods. For example, if a client using your SaaS v2 offering has an expired credit card on file and has updated it, they can now log into their sub-account, navigate to their billing settings, and remove the old, expired card themselves. This reduces the need for clients to contact agency support for simple payment method clean-up tasks. It streamlines the client's ability to maintain accurate billing information without agency intervention.

Our take

This is a standard usability improvement. While not a major overhaul, it grants sub-account users more control over their own billing information. This is a minor update that brings a common expected feature to SaaS v2 sub-accounts. It reduces small friction points for clients but does not warrant significant agency attention this week.