Auto-Generated Captions for Course Videos Now Available

TL;DR

New videos uploaded to HighLevel Courses and Memberships now automatically receive transcriptions and closed captions. Creators no longer need to upload separate subtitle files.

Who this affects

This affects anyone utilizing GoHighLevel's Courses and Memberships feature. HighLevel has not confirmed if there are any specific plan levels or sub-account setups that are excluded from this update.

What changed

GoHighLevel has implemented automatic caption generation for course videos. The key changes are:

• New videos now receive automatic transcriptions.
• New videos now receive closed captions during normal video processing.
• Spoken language in videos is detected automatically.
• A separate subtitle file is no longer required for new videos.
• Creators can still upload or replace subtitles anytime.
• Learners can easily turn captions on from the video player.

HighLevel has not confirmed any specific limits or plan gating for this feature. The rollout status is also unknown.

Where to find it

This feature is located within the Courses and Memberships section of the platform. When uploading a new video to a course lesson, the system will automatically process the video to include these captions.

How agencies will use this

Agencies can leverage this by streamlining the creation of new course content for clients. Instead of manually creating or outsourcing caption files for each new video, an agency can simply upload the raw video content to the client's Courses and Memberships area within HighLevel. This saves time and resources that would otherwise be spent on post-production. For example, if an agency is launching a new client's online course on lead generation, all new instructional videos added to that course will automatically have captions, improving accessibility for the client's students without additional effort from the agency.

Our take

This is a standard quality-of-life update. It improves accessibility and simplifies content creation for course builders. For agencies focused on delivering robust online learning experiences through HighLevel, it's a minor but welcome efficiency gain. It does not fundamentally change agency operations or offer significant new client acquisition opportunities. This is not a critical update for most agencies this week.