Automatic Community Newsletters Added to HighLevel

TL;DR

HighLevel has added automated newsletters for community groups with customizable delivery schedules.

You only need to act if you actively run a community and want automated digest emails sent to members.

Who this affects

HighLevel has not confirmed which specific plans or account tiers this applies to.

Operators running community groups inside their sub-accounts should pay attention, while agencies not using community features can safely ignore this.

What changed

HighLevel introduced the following capabilities for community groups:

• Automated newsletter functionality directly within groups.
• Delivery frequency controls allowing sends on a daily, weekly, bi-weekly, or monthly cadence.
• Scheduling settings to specify send times, weekdays, specific dates, and time zones.
• Automated compilation of popular posts, member activity, and upcoming events in every send.

HighLevel has not confirmed the rollout status, plan gating, usage limits, or whether this replaces or breaks any existing features.

Where to find it

Navigate to Memberships > Communities > Groups inside your sub-account, then open Group Settings.

How agencies will use this

An agency running an active client group navigates to Memberships > Communities > Groups > Group Settings to enable the newsletter feature.

Inside the settings, the operator sets the frequency to weekly or bi-weekly, selecting the preferred weekday, send time, and local time zone for the audience.

The platform then handles the send automatically, pulling recent popular posts, member activity, and upcoming events directly into the email without staff having to assemble content manually.

Our take

This is marked as a major update for users running communities on the platform.

Manually pulling together group updates is tedious work that rarely gets done consistently, so automating the recap of posts, events, and member activity helps maintain engagement. However, if your agency model does not rely on HighLevel's native community groups, this will not affect your operations.