Ask AI Adds Hands-Free Voice Mode in HighLevel Mobile App

TL;DR

HighLevel added a hands-free voice mode to Ask AI inside the mobile app. You do not need to take action unless you use Ask AI on mobile devices.

Who this affects

HighLevel has not confirmed which specific plans, sub-accounts, or user roles have access to this update. It applies generally to users accessing Ask AI inside the HighLevel mobile app.

What changed

HighLevel updated Ask AI on mobile with several voice-driven capabilities:

• Added a hands-free voice mode to Ask AI within the HighLevel mobile app.
• Enabled launching voice mode directly from the Ask AI chat bar.
• Added real-time voice transcription paired with synchronized audio playback and text highlighting.
• Implemented mid-response interruptions alongside automatic microphone pausing.
• Added audio routing support for connected Bluetooth headsets.
• Combined voice and text interactions into unified chat threads.

HighLevel has not confirmed rollout status, plan gating, usage limits, or whether this replaces or breaks existing mobile workflows.

Where to find it

Open the HighLevel mobile app and go to the Ask AI chat bar. The option to launch voice mode is located directly inside the chat bar interface.

How agencies will use this

An operator working away from their desk can connect a Bluetooth headset, open the HighLevel mobile app, and launch voice mode directly from the Ask AI chat bar. They can speak prompts aloud and hear synchronized audio responses while reviewing the highlighted transcript in real time. If they need to clarify a prompt or change direction, they can interrupt mid-response while the app automatically pauses the microphone. The entire exchange is saved into a unified chat thread so the operator can review the text later alongside their standard typed chats.

Our take

HighLevel classifies this as a major update, though the company has not confirmed the official reason for that rating. Hands-free voice mode with Bluetooth routing and interrupt handling makes Ask AI more functional if you handle agency tasks on mobile. If you do not use Ask AI on your phone, this will have zero impact on your day-to-day operations this week.