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New FeaturesSeptember 28, 20261 min read

Sub-Account Dashboard Widgets Now Fully Editable

TL;DR

General widgets on sub-account dashboards are now fully editable, allowing customization of themes, conditions, and data.

Sub-Account Dashboard Widgets Now Fully Editable

TL;DR

General widgets on sub-account dashboards are now fully editable. This allows customization of themes, conditions, and data for these widgets. Readers should review the update if they use or plan to use custom dashboards for sub-accounts.

Who this affects

HighLevel has not confirmed who is specifically affected by this change. It will impact agency owners and SaaS entrepreneurs who provide sub-accounts to clients and want to customize the dashboards for those sub-accounts.

What changed

General widgets on sub-account dashboards are now fully editable. This includes:

  • Themes are customizable for general widgets.
  • Conditions are customizable for general widgets.
  • Data is customizable for general widgets.

HighLevel has not confirmed any limits or plan gating associated with this feature. HighLevel has not confirmed the rollout status for this update.

Where to find it

This feature is located within sub-account dashboards. Specific navigation has not been published by HighLevel. It is expected to be accessible when editing or adding general widgets on a sub-account's dashboard interface.

How agencies will use this

Agencies can leverage this to provide more tailored and relevant dashboards to their clients. For example, an agency managing multiple clients in a specific niche, such as dental practices, can now customize a general widget to show specific metrics relevant to dental marketing, like new patient bookings or review generation rates, for each sub-account. They can adjust the widget's theme to match the client's branding, set conditions to display certain data based on performance thresholds, and pull specific data points relevant to each sub-account's campaigns, all from the general widget settings on the sub-account dashboard.

Our take

This is a standard product enhancement. While not a groundbreaking shift, the ability to fully edit general widgets offers more flexibility for agencies to customize client experiences within HighLevel sub-accounts. It’s a solid, practical improvement for those aiming to provide a more bespoke client dashboard. This is a minor update for most agencies this week.

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