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IntegrationsSeptember 18, 20261 min read

MyCRMSIM Integration for Unified Conversational SMS Marketing

TL;DR

MyCRMSIM, which unifies iMessage, WhatsApp, and SMS, is fully compatible with HighLevel and will be exhibiting at LevelUp 2026.

MyCRMSIM Integration for Unified Conversational SMS Marketing

TL;DR

MyCRMSIM integrates iMessage, WhatsApp, and SMS into one unified solution, and is fully compatible with HighLevel. This is an announcement of a future integration and industry discussion; no immediate action is required.

Who this affects

This information affects HighLevel agency owners and SaaS entrepreneurs interested in advanced conversational SMS marketing. HighLevel has not confirmed who specifically will be affected, nor any plan level or sub-account implications.

What changed

MyCRMSIM is exhibiting at LevelUp 2026. MyCRMSIM brings iMessage, WhatsApp, and SMS into one unified solution. MyCRMSIM is fully compatible with HighLevel. Gary Capps, Founder of MyCRMSIM, discussed conversational SMS marketing. He also discussed database reactivation for agencies and common SMS marketing mistakes and how to fix them. Capps discussed running database reactivation on existing leads. He also discussed why iMessage, WhatsApp, and SMS belong in one thread and how HighLevel supports scalable growth. HighLevel has not confirmed any limits, plan gating, or rollout status for this integration.

Where to find it

HighLevel has not published the location yet. As an integration, it would likely appear in the Integrations section of HighLevel, or potentially through a custom menu link within a sub-account after installation.

How agencies will use this

Agencies can leverage MyCRMSIM's unified messaging capabilities within their HighLevel accounts. For example, an agency could use MyCRMSIM to run a database reactivation campaign on a segment of existing leads. They would set up a workflow in HighLevel to trigger multi-channel messages—iMessage, WhatsApp, and SMS—all managed from a single conversational thread via MyCRMSIM. This allows for personalized follow-ups regardless of the client's preferred messaging app, ensuring better engagement and response rates from dormant leads without manual channel switching.

Our take

This is a major announcement regarding a future integration. While MyCRMSIM's full compatibility with HighLevel is clear, there are no immediate product changes for agency owners. The discussions by Gary Capps provide valuable insights into conversational SMS marketing and database reactivation best practices. Keep an eye on LevelUp 2026 for more details on this integration.

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