Available Quantity: New Workflow Filter & Custom Value

TL;DR

HighLevel added 'Available Quantity' as a filter and custom value for two workflow triggers. You do not need to act unless these triggers are relevant to your e-commerce automations.

Who this affects

HighLevel has not confirmed who this affects. This update primarily impacts agencies and clients utilizing e-commerce features within HighLevel, specifically those using the Abandoned Cart and Order Fulfilled workflow triggers.

What changed

• The Abandoned Cart and Order Fulfilled workflow triggers can now use 'Available Quantity' as a filter.
• The Abandoned Cart and Order Fulfilled workflow triggers can now use 'Available Quantity' as a custom value. HighLevel has not confirmed any limits, plan gating, or rollout status.

Where to find it

HighLevel has not published the exact location. This functionality will likely be found within the settings for Abandoned Cart and Order Fulfilled workflow triggers, under the filter and custom value options.

How agencies will use this

Agencies can now build more precise e-commerce automations. For example, a workflow could be configured to send a specific follow-up message for abandoned carts only if the 'Available Quantity' of the product is below a certain threshold, indicating low stock. This helps manage inventory while attempting to recover sales.

Our take

This is a standard, minor update. It provides useful but incremental improvements for agencies focused on e-commerce. No immediate action is required for most users this week.