More Control Over Sub-Account Feature Permissions

TL;DR

Control over more than 80 sub-account features is now available. Existing permissions carried over automatically, so no immediate action is required.

Who this affects

Agencies on Pro plans can configure permissions at the SaaS plan level. All agencies can configure permissions at the sub-account level.

What changed

• Control over 80+ features for sub-accounts is now available. This is an increase from 30-35 features.
• Feature permissions are organized into a three-level structure: Category > Module > Feature.
• Permission settings can be managed at module or individual feature levels.
• This new permission structure is reflected when configuring permissions on a sub-account directly, on a SaaS plan, and when selecting or managing a plan for a client.
• Existing permission settings were carried over automatically.
• SaaS plan-level permission configuration is available on Pro plans.
• Sub-account-level configuration is available to all agencies.
• HighLevel has not confirmed the rollout status.

Where to find it

HighLevel has not published the location yet. This change will appear in the areas where sub-account permissions or SaaS plan configurations are managed.

How agencies will use this

An agency owner can now prevent a client from accessing specific features, like removing the ability to send emails or access certain campaign builders within their sub-account. This allows for precise control over what clients can and cannot do directly.

Our take

This is a major update. It gives agencies significantly more control over their clients' sub-accounts. The automatic carry-over of existing permissions means no immediate scramble, but the increased granularity provides a useful tool for managing client access moving forward.