Day 1 Replay: Create and Launch Voice AI Receptionist Services

TL;DR

HighLevel released a replay of a workshop teaching agencies to build, price, and launch Voice AI receptionist services. This update is for agencies looking to offer AI-driven voice solutions to clients.

Who this affects

Agencies looking to add Voice AI services to their offerings are affected. Those not planning to offer Voice AI may ignore this. HighLevel has not confirmed specific plan levels or sub-account setups that might be affected.

What changed

A two-day workshop was held to teach agencies how to build, price, and launch Voice AI receptionist services using HighLevel. The workshop covered five Voice AI services agencies can offer. It explained how to price Voice AI offers using proven models. It also demonstrated how to onboard clients and connect Voice AI to workflows. HighLevel has not confirmed the rollout status of specific features discussed, if any were new.

Where to find it

This is a workshop replay, not a product feature within HighLevel itself. The source is a HighLevel YouTube video. HighLevel has not published the location of any specific new product features mentioned in the workshop.

How agencies will use this

An agency owner can watch this workshop replay to understand how to leverage HighLevel for Voice AI services. For instance, they could learn how to set up a workflow that uses Voice AI to answer common client questions, qualify leads, and then route calls to the appropriate team member or calendar. The workshop provides models for pricing these services, allowing the agency to create service packages. They can then use the client onboarding methods explained to integrate these Voice AI services into a client's existing HighLevel sub-account, connecting them to lead capture forms or existing phone lines.

Our take

This is a significant educational resource for agencies. It provides concrete guidance on how to productize and monetize HighLevel's Voice AI capabilities. While it doesn't introduce new platform features, it equips agency owners with the knowledge to build out a new service vertical. This matters for agencies looking to expand their service offerings and generate additional revenue streams.