Build and Launch Voice AI Receptionist Services Replay

TL;DR

This is a replay of a training session providing instruction on how to build, price, and launch Voice AI receptionist services using HighLevel. Agencies can use this guidance to offer new services.

Who this affects

Agencies looking to add new Voice AI services to their offerings should review this content. It provides specific guidance on implementation and pricing. Agencies not interested in offering Voice AI reception services can safely ignore this update.

What changed

HighLevel has released a replay of a training session focused on Voice AI. The replay includes:

• Instruction on how to build a Voice AI receptionist service using HighLevel.
• Instruction on how to price a Voice AI offer using proven models.
• Instruction on how to onboard clients and connect Voice AI to workflows.
• Discussion of five Voice AI services agencies can offer today.
• The content is described as a hands-on build.

HighLevel has not confirmed if this replay replaces or breaks any existing functionality. HighLevel has not confirmed any limits or plan gating associated with this content. HighLevel has not confirmed the rollout status.

Where to find it

This content is a replay of a training session. It is not a direct product feature within the HighLevel platform. The source provided is a HighLevel YouTube video. The information is found by accessing this video directly.

How agencies will use this

Agencies can leverage this replay to develop a new revenue stream. For example, an agency could follow the hands-on build instructions to create a Voice AI receptionist snapshot. They would configure a custom workflow that integrates with HighLevel's AI capabilities, setting up specific intents and responses. This snapshot could then be deployed to a client's sub-account. The agency would follow the pricing models discussed in the replay to structure their service offerings. For client onboarding, the agency would connect the Voice AI system to the client's existing communication workflows, ensuring the AI can answer common questions, qualify leads, or book appointments directly onto a HighLevel calendar. This allows agencies to offer a specialized, AI-driven service to their clients, distinguishing their value proposition.

Our take

This is a significant release for agencies looking to expand their service offerings with AI. It is not a new feature directly within the HighLevel product, but rather detailed guidance on how to leverage existing HighLevel tools to create and sell a new service. The emphasis on pricing models and client onboarding makes it particularly useful for agency owners. It provides a clear pathway for agencies to implement and monetize Voice AI capabilities.