Custom Navigation Enters Private Beta in HighLevel

TL;DR

HighLevel launched Custom Navigation in private beta, letting agencies restructure menus, hide unused tools, and push navigation templates across client accounts. You do not need to act yet unless your agency has access to the private beta.

Who this affects

HighLevel has not confirmed which specific plan tiers or user roles will have access to this feature at general release. For now, it is limited to accounts included in the private beta.

What changed

HighLevel rolled out several navigation customization controls and workspace UI updates:

• Menu restructuring: Added controls to rename, rearrange, and reorganize platform navigation menu items.
• Categorization and shortcuts: Added support for custom menu categories, hiding unused tools, and pinning direct page shortcuts.
• Visual editing: Enabled editing of menu item names and icons.
• Navigation templates: Added reusable navigation templates to deploy standardized menu layouts across multiple client accounts.
• UI updates: Updated page headers, improved account switching speed, and adjusted Ask AI search access.

HighLevel has not confirmed plan gating or feature limits. The rollout status is currently in private beta.

Where to find it

HighLevel has not published the exact location for these settings inside the product yet. It will likely live within the agency view or sub-account settings where interface and workspace preferences are managed.

How agencies will use this

An agency onboarding new clients can build a standardized navigation template that removes platform clutter. Instead of exposing every native tool, the operator can hide unused features, rename technical menu items, and group key destinations like calendars and sub-account workflows under clean custom categories. The operator then deploys that navigation template across multiple client sub-accounts, ensuring clients only see the exact tools they need.

Our take

This is marked as a major update because standardizing client workspaces and eliminating interface confusion directly reduces client support requests. However, with the feature still in private beta and plan limits unannounced, most agencies cannot use it yet. It does not require any immediate changes to your operations this week.