Client Portal Appointments: Streamlined Booking for Your Customers!
TL;DR
GoHighLevel now allows clients to book, view, reschedule, and cancel appointments directly within their Client Portal, enhancing their experience.
What changed
Your clients can now manage all their appointments directly from the Client Portal. This includes booking new appointments, viewing upcoming and past sessions, rescheduling, and even canceling. They can also utilize a calendar view for better oversight, eliminating the need to navigate between emails or other tools.
Why it matters
This update significantly improves the client experience by centralizing appointment management. It reduces friction, saves time for both clients and your agency, and provides a more professional, self-service environment. This can lead to higher client satisfaction and fewer support requests related to appointment logistics.
How to use it
To enable this feature, navigate to your Client Portal settings within GoHighLevel. You'll find options to control which calendars are available for booking through the portal or to disable appointment booking entirely if needed. Ensure your calendars are properly configured to leverage this new functionality immediately.
Source: Official HighLevel announcement
