Chat Widget Color Picker Adapts to Browser

TL;DR

The Chat Widget color picker's eyedropper option now hides automatically in Safari and Firefox. It remains visible in Chrome. This is a minor front-end update.

Who this affects

This change affects any HighLevel user who customizes the Chat Widget's color, particularly if they use Safari or Firefox. It is a minor front-end update; most users can safely ignore it.

What changed

The Chat Widget color picker now automatically adapts to the browser being used. The eyedropper option is now hidden in Safari and Firefox. The eyedropper option remains available in Chrome. The color spectrum, hue controls, and hex input remain available across supported browsers. HighLevel has not confirmed rollout status, plan gating, or if this change replaces or breaks existing functionality.

Where to find it

HighLevel has not published the exact location for this change. Based on the description, this will be visible when customizing the Chat Widget, likely within the sub-account settings where chat widgets are configured.

How agencies will use this

An agency owner, configuring a new chat widget for a client's website, will navigate to the chat widget settings. When they click on the color picker for the widget's primary color, they will see a slightly different interface depending on their browser. If they are using Safari, the eyedropper icon simply won't appear, preventing them from attempting to use a feature that the browser does not support. If they are in Chrome, the eyedropper will be present, allowing for direct color sampling from the webpage. This streamlines the customization process by only showing functional options.

Our take

This is a minor update. It improves user experience slightly by removing a non-functional option from certain browsers, preventing potential frustration. It does not introduce new capabilities, nor does it require any action from agency owners. This is not an update that warrants significant attention this week.