16 Reputation Widgets Added to HighLevel Location Dashboards

TL;DR

HighLevel added 16 Reputation widgets to the Location Dashboard widget library.

Review your sub-account dashboards and decide if you want review and response data displayed alongside existing metrics.

Who this affects

HighLevel has not confirmed which specific plans or account tiers are affected. It applies to sub-accounts that use Location Dashboards.

What changed

• Added 16 Reputation widgets to the Dashboard widget library for Location Dashboards.

• Introduced Review Request widgets covering requests sent, requests by channel, requests by status, and request trends.

• Introduced Review Insights widgets covering total reviews, reviews by rating, reviews by source, reviews by sentiment, reviews trend, average rating, and ratings trend.

• Introduced Response Insights widgets covering response rate, average response time, response rate trend, average response time trend, and AI versus manual response visibility.

• Added filtering capabilities for widgets by date range, rating, source/page, and response status.

• Enabled the ability to add, resize, and rearrange Reputation widgets on the Location Dashboard alongside other metrics.

• HighLevel has not confirmed rollout status, plan gating, limits, or whether this replaces or breaks existing reporting views.

Where to find it

HighLevel has not published the exact click path inside the platform yet. These additions live inside the Dashboard widget library on Location Dashboards, where users configure and edit their dashboard layouts.

How agencies will use this

An agency operator setting up a client sub-account can open the Location Dashboard and add Reputation widgets to the main screen. They can place Review Request widgets next to Response Insights widgets to monitor request volume alongside whether responses are handled manually or by AI. When checking account performance, the operator can apply filters for date range, rating, or source/page directly on the dashboard layout to audit review metrics without navigating away.

Our take

HighLevel flagged this update as major, though it has not confirmed the specific reason for that classification. In practice, this gives you granular visibility on the main screen without relying on separate reporting views. If you manage client-facing sub-accounts and track review generation or AI response handling, adding these widgets to your dashboard setup makes sense.