Managed Agents Now Invoked via API

TL;DR

Managed Agents can now be triggered from external software using an API. No immediate action is required unless you plan to integrate custom applications with your agents.

Who this affects

This change affects users who build or use Managed Agents. It is relevant for agency owners and SaaS entrepreneurs looking to integrate custom software with these agents. HighLevel has not confirmed who specifically is affected beyond those utilizing Managed Agents.

What changed

Managed Agents can now be invoked directly from custom software. This is done using an API. Published agents can be deployed as an API endpoint. You can generate tokens inside the builder. Snippets for cURL, Python, or JavaScript are available for convenience. HighLevel has not confirmed any limits, plan gating, or rollout status.

Where to find it

This functionality is found within the builder. HighLevel has not published the exact navigation path.

How agencies will use this

An agency can now deploy a published Managed Agent as an API endpoint. This API endpoint can then be called by custom software. For example, an agency might build a custom internal dashboard that triggers a specific Managed Agent to perform a data lookup or initiate a task based on an event not directly handled by HighLevel workflows. The agency's custom software could make an API call using the generated token to trigger the agent, retrieving cURL, Python, or JavaScript snippets from the builder for integration. This allows for more advanced, external control over agent execution.

Our take

This is a major update for those using Managed Agents. The ability to invoke them via API significantly expands their utility and integration possibilities. It allows for more sophisticated custom solutions outside the standard HighLevel ecosystem. For agencies not yet using Managed Agents or building custom integrations, this update may not require immediate attention.