HighLevel Voice AI Available, Free Trial Until August 31st

TL;DR

HighLevel's Voice AI is live. It picks up calls, answers in the brand's voice, and hands off to a human when needed. The free trial is valid until August 31st.

Who this affects

Any agency owner or SaaS entrepreneur using HighLevel could be affected. Agencies looking to automate call handling and lead qualification should pay attention. HighLevel has not confirmed specific plan levels or sub-account setups that are affected.

What changed

HighLevel's Voice AI now picks up the phone. It answers calls using the brand's voice. The AI can hand off the call to a human when appropriate. It is currently free to try. This free trial offer ends on August 31st. HighLevel has not confirmed limits, plan gating, or rollout status.

Where to find it

HighLevel has not confirmed the exact location within the product. Based on its function, it will likely be found within sub-account settings related to phone systems, call handling, or potentially integrated into workflow builders to trigger AI responses for incoming calls.

How agencies will use this

An agency can deploy Voice AI within a client's sub-account to manage incoming calls for appointment booking. For instance, a dental office client receives many calls daily. Instead of a receptionist answering every call, the HighLevel Voice AI would pick up. It could greet the caller, confirm the call's purpose, and then use natural language processing to book appointments directly onto the client's calendar. If the caller has a complex question or wants to speak to a specific person, the AI would seamlessly transfer the call to the appropriate human team member. This reduces the need for constant human phone coverage, especially during off-hours.

Our take

This is a major update. Free call handling automation that can speak in a brand's voice and qualify leads is a significant capability. The limited-time free trial means agencies should test this now. HighLevel has not provided details on pricing post-trial, so agencies should consider the trial as a test period to evaluate its effectiveness before committing.