HighLevel QR codes can now be saved to Apple and Google Wallet

TL;DR

HighLevel QR codes can now be saved to Apple Wallet and Google Wallet. No immediate action is required by agency owners or clients for existing QR codes to gain this functionality.

Who this affects

HighLevel has not confirmed who is affected. Agencies that use QR codes for client engagement may find this useful. Agencies not currently using QR codes are not affected.

What changed

Every new and existing QR code in HighLevel can be saved to Apple Wallet. Every new and existing QR code in HighLevel can be saved to Google Wallet. HighLevel has not confirmed any limits or plan gating for this feature. HighLevel has not confirmed the rollout status for this feature.

Where to find it

HighLevel has not confirmed the specific location in the product. Given its function, this feature will likely appear as an option within the existing QR code generation or display settings in HighLevel, allowing users to add the QR code to their digital wallets.

How agencies will use this

An agency running a loyalty program for a local restaurant client could implement this. They might generate unique QR codes for each customer, perhaps embedded in an email or SMS, which, when scanned, link to a personalized loyalty portal or offer page. With this update, the customer can save that specific QR code directly to their Apple or Google Wallet. This simplifies access for the customer, as they no longer need to search through emails or apps to find their loyalty code when visiting the restaurant. The restaurant staff would then scan the customer's wallet-based QR code for point accrual or redemption, streamlining the in-store experience. This makes the loyalty program more accessible and convenient for the end-user.

Our take

This is a standard update. It provides convenience for end-users who interact with QR codes generated in HighLevel. For agencies, it means slightly better usability for client-facing QR code initiatives. This is a minor improvement; it does not introduce new core functionality or require immediate attention.