Dedicated Wallet Billing Page for Pay-As-You-Go Rates

TL;DR

HighLevel launched a dedicated page to view wallet-billed product rates. This update improves transparency for pay-as-you-go services.

Who this affects

HighLevel has not confirmed who is affected. This likely impacts all agency owners and SaaS entrepreneurs who use or plan to use wallet-billed products within HighLevel. Agencies managing client communications, AI services, WhatsApp, or custom domains will find this page relevant.

What changed

A new dedicated Pricing page was introduced. The new page displays pay-as-you-go rates for wallet-billed products. Wallet-billed products include AI, communications, WhatsApp, and domains. Users can search and filter products on the page. Users can view rates across 27 supported countries. Users can expand any product for detailed pricing and billing information. HighLevel has not confirmed if this replaces or breaks existing functionality. HighLevel has not confirmed any limits or plan gating for this feature. HighLevel has not confirmed the rollout status.

Where to find it

The new pricing page is located at Settings -> Billing -> Pricing within the HighLevel platform.

How agencies will use this

An agency owner wants to set up a new client sub-account that will heavily use AI services and WhatsApp messaging. Before setting up the sub-account, the agency owner navigates to Settings -> Billing -> Pricing. They search for "AI" and "WhatsApp" to view the exact pay-as-you-go rates for their region, or the client's region if different. They can expand each product to see detailed billing information, including how usage is calculated. This allows them to accurately estimate costs and set appropriate pricing for their client, ensuring they understand the financial implications of using these wallet-billed services before deployment.

Our take

This is a major update focused on transparency and clarity around wallet-billed services. While not a new feature in itself, the dedicated pricing page addresses a common point of confusion for agencies. Knowing precise pay-as-you-go costs upfront for AI, communications, WhatsApp, and domains across various countries is critical for accurate client billing and agency profitability. This update simplifies cost management and reduces guesswork. HighLevel has not confirmed any specific significance reason, but improved cost visibility is a clear benefit.