Dashboard Trend Colors: Finally, 'Good' Means Good!
TL;DR
You can now customize dashboard widget trend colors to accurately reflect whether an increase or decrease for specific metrics is positive or negative, eliminating misleading visual signals.
What changed
HighLevel dashboards and custom reports now allow you to define what constitutes a 'good' trend for each widget's number stat. Previously, an increase was always considered positive (green) and a decrease negative (red). Now, you can explicitly set whether an 'Increase is positive' or 'Decrease is positive' for any given metric. This applies to the trend badge (▲/▼ with % change) that appears when a comparison date range is set, across all chart types (Number, Line, or Bar).
Why it matters
This update ensures that metrics like unsubscribe rate, bounce rate, churn, or cost per lead no longer show a misleading green arrow when they increase. Agencies can now present truly accurate trend signals to clients, building trust by ensuring green consistently indicates a positive outcome. It eliminates confusion and improves the clarity and reliability of client-facing dashboards.
How to use it
Open the 'Configure' panel for any dashboard widget. Navigate to the 'Advanced settings' section. Here, you'll find a new option to specify whether an 'Increase is positive' (the default) or 'Decrease is positive' for that metric. Select the appropriate option based on your metric's nature (e.g., 'Decrease is positive' for unsubscribe rates or cost per lead). Save your changes, and the trend badge colors for that widget will update automatically.
Source: Official HighLevel announcement
