Custom Skills for AI Prompts in GoHighLevel

TL;DR

Users can now save AI prompts as skills. These skills can be inserted and stacked in managed agents.

Who this affects

HighLevel has not confirmed who this affects. HighLevel has not confirmed where in the product this feature is located. Agencies using or planning to use AI-managed agents will likely find this relevant.

What changed

HighLevel has released Custom Skills for AI Prompts.

• Users can save AI prompts. These saved prompts are referred to as skills.
• Saved skills can be inserted into new managed agents. This is done using the slash symbol interface.
• Multiple skills can be stacked on a single managed agent, allowing for complex prompt structures.

HighLevel has not confirmed any limits or plan gating for this feature. HighLevel has not confirmed the rollout status of Custom Skills.

Where to find it

HighLevel has not confirmed where Custom Skills will be located within the product. It is expected to be part of the AI-managed agent configuration, likely accessible when creating or editing agent prompts.

How agencies will use this

An agency can use Custom Skills to standardize AI agent behavior across client sub-accounts. For instance, an agency supporting real estate clients might create a skill called "Lead Qualification - Realtor" that contains a specific prompt for qualifying incoming leads based on budget, location, and timeline. When setting up a new AI-managed agent for a new realtor client, the agency owner or their team member can simply use the slash command to insert the "Lead Qualification - Realtor" skill into the agent's prompt. They could then stack another skill, such as "Appointment Booking - Calendar Link" to ensure the agent follows a consistent booking process. This approach ensures consistent performance for AI agents without rewriting complex prompts for each client.

Our take

This is a standard update. Custom Skills address prompt management for AI agents. It simplifies the process of reusing effective prompts. HighLevel has not confirmed further details, so impact is limited until more information is released.