Ask AI Supports Multiple Chats, Mobile Access

TL;DR

Ask AI now handles multiple chats and up to 10 simultaneous questions. It is available on mobile. No immediate action is required from agency owners.

Who this affects

Anyone using Ask AI. This update primarily benefits those who need to manage multiple AI conversations or use the feature on mobile devices. If you do not use Ask AI or mobile HighLevel, this is a minor update.

What changed

Ask AI users can now run multiple chat sessions at the same time. The system supports up to 10 simultaneous questions. The feature is also available on mobile. To access Ask AI on mobile, users must have HighLevel version 4.23 or higher installed. HighLevel has not confirmed who is affected, where in the product this change is located, whether it replaces or breaks existing functionality, or any limits/plan gating associated with this update. Rollout status is also unknown.

Where to find it

HighLevel has not published the exact location for this updated Ask AI feature. Based on previous Ask AI implementations, it is likely to be accessible within the messaging or conversational interfaces where AI assistance is typically offered. Check your HighLevel mobile app (version 4.23+) for updates on this feature's availability.

How agencies will use this

Agencies can leverage the multiple chat functionality to streamline their internal research and content creation. An agency owner could simultaneously ask Ask AI to draft a social media post for one client, research common objections for a sales script for another, and generate ideas for a lead magnet for a third, all without losing context or opening separate browser tabs. On the mobile app, an agency manager can quickly pull up Ask AI to answer a client's question about a specific campaign metric, draft a quick email response to a lead, or brainstorm follow-up questions for a discovery call while away from their desk. This allows for more dynamic, on-the-go AI assistance, improving efficiency in client management and internal operations.

Our take

This is a standard update. The ability to run multiple Ask AI chats and access it on mobile is an incremental improvement to user experience for those who regularly interact with the AI. It is not a major platform shift. Agencies should note the mobile app version requirement. If you rely on Ask AI for daily tasks, this might offer some minor efficiency gains. For others, it's easily ignorable this week.