Ask AI Mobile App Now Supports Two-Way Voice

TL;DR

Ask AI on the mobile app now offers two-way voice. Users can speak to the AI, and it will respond audibly. This is a significant mobile app enhancement.

Who this affects

GoHighLevel has not confirmed who this specifically affects. Agencies whose teams or clients use the HighLevel mobile app and frequently interact with Ask AI will notice this change. Those who do not use the mobile app or Ask AI will find this update irrelevant.

What changed

Ask AI on the mobile app now supports two-way voice communication. Users can tap a mic icon, speak their query, and the Ask AI assistant will answer out loud through their device speakers or headset.

The system transcribes user speech live, displaying it as text bubbles. The assistant's replies are spoken aloud, with the corresponding text highlighted on screen. A key feature is the ability to interrupt the assistant mid-sentence; it will stop speaking and listen for new input. The microphone automatically pauses when the assistant displays a question or an approval card.

If a connection drops, a 'reconnecting…' pill appears, and the conversation resumes once the connection is restored. Closing the Ask AI sheet during a conversation keeps the voice active, indicated by a floating button. AirPods and other Bluetooth headsets are automatically used, benefiting from echo cancellation. All voice and typed messages share the same conversation history, maintaining continuity.

HighLevel has not confirmed any limits, plan gating, or the rollout status for this feature.

Where to find it

To access this feature, open Ask AI within the mobile app. Users will find and tap the mic icon located on the message bar. HighLevel has not published a more specific navigation path yet, but the description points to the primary Ask AI interface.

How agencies will use this

An agency owner is on the go, perhaps driving between client meetings. They need quick information from their HighLevel account but cannot type. They open the mobile app, navigate to Ask AI, and tap the mic. They might ask, "Ask AI, what is the current lead count for my 'Local Bakery Funnel' sub-account?" The AI assistant will process the voice input, transcribe it live, and then audibly respond with the requested lead count. The owner can then interrupt with, "And how many of those have completed the 'Book a Demo' workflow?" The AI will provide the next answer, all hands-free. This allows for rapid data retrieval or task initiation without needing to stop and type.

Our take

This update is a notable improvement for mobile Ask AI users. The two-way voice communication adds convenience, especially for users who are multitasking or on the move. The ability to interrupt the AI is a good user experience detail. For agencies heavily reliant on mobile access and quick information retrieval, this is a positive step. For others, it's just another mobile app enhancement. Given that HighLevel has not confirmed who is affected, any specific limits, or the rollout status, we consider this a significant feature, but its immediate impact on all agencies is yet to be seen.