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New FeaturesSeptember 21, 20261 min read

Ask AI Memory Settings Now Available on Mobile

TL;DR

Ask AI memory settings are now available in the HighLevel mobile app version 4.25 or higher, allowing users to view, search, edit, delete, and import memories.

Ask AI Memory Settings Now Available on Mobile

TL;DR

Ask AI Memory Settings are now available on mobile devices. No immediate action is required from agency owners.

Who this affects

This update affects users of the HighLevel mobile app, specifically those who utilize Ask AI features. HighLevel has not confirmed who is specifically affected beyond this.

What changed

Ask AI Memory Settings are now available on the HighLevel mobile app.

Users can now perform several actions directly from their mobile device:

  • View Ask AI memories.
  • Search existing Ask AI memories.
  • Edit Ask AI memories.
  • Delete Ask AI memories.
  • Import Ask AI memories.

This functionality is accessible in HighLevel mobile app version 4.25 or higher. HighLevel has not confirmed any limits, plan gating, or rollout status for this feature.

Where to find it

This feature is located within the HighLevel mobile app. HighLevel has not published the exact navigation path, but it will live somewhere within the Ask AI section or settings menu of the mobile application.

How agencies will use this

An agency owner or their team member could be away from their desk, managing a client's Ask AI setup. A support agent might receive a message that the Ask AI is giving an outdated response for a client's business. They can now open the HighLevel mobile app, navigate to the Ask AI memory settings, search for the specific memory entry causing the issue, and edit it on the fly. This avoids needing to log into the desktop application to make a simple correction, allowing for quicker adjustments to conversational AI behavior directly from their phone or tablet.

Our take

This is a minor update. While it adds convenience for mobile users who interact with Ask AI, it doesn't introduce fundamentally new capabilities to the platform. It's an incremental improvement for mobile usability.

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