Ask AI: Email Template Creation and Editing

TL;DR

HighLevel has integrated email template creation and editing into Ask AI. Users can now generate, modify, and preview design editor email templates directly from the Ask AI chat. No immediate action is required from agency owners.

Who this affects

HighLevel has not confirmed who is affected by this update. Those who regularly create or modify email templates using the design editor may find this change relevant. Others can safely disregard it.

What changed

Email AI is now integrated into Ask AI. Users can create design editor email templates directly from the Ask AI chat panel. Users can update design editor email templates directly from the Ask AI chat panel. Users can preview design editor email templates directly from the Ask AI chat panel. Users can write a prompt in Ask AI, preview changes, and then open the template for further editing in the full design editor. HighLevel has not confirmed any limits, plan gating, or rollout status for this feature.

Where to find it

HighLevel has not published the exact location for this feature. However, based on the description, this functionality will likely be found within the existing Ask AI chat panel, appearing when users prompt for email template creation or modification.

How agencies will use this

An agency owner or their team member can open the Ask AI chat panel within a sub-account. They might type a prompt such as "Create a welcome email template for new clients focused on onboarding to our SaaS platform." Ask AI would then generate a design editor email template based on this prompt. The user can preview the generated email directly in the chat panel. If minor adjustments are needed, they can provide further prompts, like "Change the call to action button to 'Start Your Journey'." After these iterative changes, they can then choose to open the template in the full design editor for more advanced customization, such as adjusting specific image placements or fine-tuning CSS, before saving it for use in workflows or bulk campaigns.

Our take

This is a standard update to HighLevel's AI capabilities. It streamlines the initial draft and minor editing process for design editor email templates within Ask AI. While convenient for those who use Ask AI, it does not represent a significant shift in core platform functionality this week. Users will still need the full design editor for comprehensive template customization. This is a minor improvement, not a transformative one.