Rental Booking Pages Get Smarter CTAs, Clearer Checkout

TL;DR

HighLevel's rental booking pages received several UI and usability improvements. No immediate action is required from agency owners.

Who this affects

HighLevel has not confirmed who this specifically affects. Agencies utilizing rental booking pages will see these changes.

What changed

• Businesses can now set a custom label for the 'Add to cart' button when the Multi-item cart feature is active.
• Rental dates are now displayed within the Order Summary section on the checkout page.
• Listing descriptions on rental detail pages will now appear inline and fully expanded by default.
• The cart will remain intact when a user clicks the company logo to return to the home page.
• Text wrapping on home page cards has been improved for better readability.
• A redundant single-quantity label has been removed from both the Booking Summary and Confirmation screens.
• Minor UI fixes have been implemented for an overall cleaner browsing experience.

HighLevel has not confirmed the rollout status, limits, or plan gating for these updates.

Where to find it

The settings for these updates, where applicable, are located under Global settings > Booking page tab.

How agencies will use this

An agency managing rental properties for a client can now offer a more streamlined booking experience. For instance, if a client rents out different types of equipment or vacation homes, an agency can enable the Multi-item cart. With this update, instead of a generic 'Add to cart' button, the agency can customize the button label to be more specific, like 'Add to Booking' or 'Reserve Item'. This clarity helps potential renters understand their actions better. When a renter proceeds to checkout, the newly visible rental dates in the order summary provide immediate confirmation of their selection, reducing uncertainty. The persistent cart also means if a user browses other listings by clicking the company logo, their initial selections are not lost, leading to fewer abandoned carts and a smoother user journey.

Our take

This is a standard update focused on user experience. While no single change is groundbreaking, the sum of these minor UI and usability improvements contributes to a more polished rental booking process. It addresses several small friction points for renters, which can collectively improve conversion rates. Agency owners should be aware of these changes for their clients using rental booking pages, but no urgent action or strategy shift is necessary.