GHL Now Hosts Internal Training & SOPs

TL;DR

Agencies can now centralize internal training and SOPs within GoHighLevel. No immediate action required unless you plan to use this functionality.

Who this affects

This affects agencies looking to consolidate their internal documentation. GoHighLevel has not confirmed who specifically this affects or if it is plan-gated.

What changed

Agencies can centralize internal training within the platform. Agencies can centralize Standard Operating Procedures (SOPs) within the platform. HighLevel has not confirmed rollout status, limits, or plan gating.

Where to find it

HighLevel has not published the location yet. It is expected to be found within your agency settings or a dedicated new section for internal content.

How agencies will use this

An agency can upload a training module for new hires directly into GHL. New staff can access this content without leaving the platform. This centralizes resources that might otherwise be scattered across different tools.

Our take

This is a standard update. It provides an option for internal documentation directly in GHL. Agencies already have solutions for this. It is a minor change that might simplify workflows for some.