HighLevel Calendars Now Support Meeting Duration Options

TL;DR

HighLevel calendars now offer up to three configurable meeting duration options. This is a standard update; no immediate action is required unless calendar configurations need adjustment.

Who this affects

Anyone using HighLevel calendars for booking appointments is affected. This includes users with personal, round-robin, collective, and event calendars. Those not using the HighLevel calendar system can disregard this update.

What changed

HighLevel calendars can now be configured with multiple meeting duration options. Users can set up to three distinct meeting lengths for a single calendar. Custom duration options are supported, allowing for specific time increments beyond standard presets. A default duration can also be set for each calendar. When booking, clients will see these options and can select their preferred meeting length directly on the booking page. HighLevel has not confirmed the rollout status, any plan gating, or specific limits beyond the three-option maximum.

Where to find it

This feature is located within the calendar booking rules. HighLevel has not published the exact navigation path, but it will be accessible through the calendar settings for individual calendars.

How agencies will use this

An agency might have a sales team using HighLevel calendars for discovery calls. Previously, they might have offered a single 30-minute slot. With this update, they can configure a discovery call calendar to offer bookers options like 15 minutes for a quick chat, 30 minutes for a standard discussion, or 45 minutes for more complex initial consultations. This allows the client to dictate the initial time commitment, potentially increasing booking rates by accommodating different client needs on a single booking page instead of requiring multiple distinct calendar links. The agency can set the 30-minute option as the default, but clients retain the flexibility to choose. This applies across various calendar types, ensuring consistency for personal sales calls or team-based round-robin consultations.

Our take

This is a standard update to HighLevel's calendar functionality. It's a quality-of-life improvement that offers more flexibility in scheduling. While not a groundbreaking change, it addresses a common need for varied meeting lengths on a single booking interface. This is a minor update that provides practical utility without requiring immediate agency-wide changes.